Why DotMaster? Many Reasons

Choosing a web hosting company is a difficult task. Our first goal is to provide fast, reliable and affordable web hosting services. Our knowledgeable staff understands your needs and they are committed to making your web hosting experience as easy and enjoyable as possible. We specialize in web hosting and related technical services. DotMaster is the source for high quality, super reliable web hosting. Performance, reliability, affordability and technical quality are more than our priorities, they are our passion.

1. The ideal hosting platform

Our hosting is ideal for both individuals and business owners alike who want secure and reliable hosting. We are confident that our service is suitable for a very wide range of customers. Our hosting plan can meet the needs of a professional webmaster or a business owner or a person with no experience establishing his/her first web site. Our hosting plan enables you to do pretty much whatever you like on the internet. Currently, DotMaster hosts client websites ranging from e-commerce portals, to blog sites, and everything that falls in-between, in over 140 countries around the world! Our service is reliable and fully supported by our 24/7/365 guaranteed support services.

2. 24x7x365 World Class Support

DotMaster has our technical support team working 24 hours a day, seven days a week, 365 days a year. This means, that no matter where you are located, contacting our professional support team will be just a point and click away. We realize that customers have different needs. We can easily be reached by phone, e-mail or fax. We also offer detailed support pages for the self-help kind of person. We provide the same excellent level of technical support to all of our customers. Whether it's walking you through a domain transfer or account setup, or troubleshooting a difficult CGI script, we'll do what it takes to keep you happy. We do not outsource our technical support, all of our technical support is handled by our own technicians and engineers. Our average ticket response time is under 15 minutes.

3. Experience

We feel their is no substitute for experience! With over 10 years of hosting experience, we know what we're doing. Our CEO holds a PhD degree and our president holds two different masters degrees. We hire the best and train them to be better. All of our staff members are professional and experienced. Over the years we have continually worked to improve services and exceed our clients expectations. We know the business of web hosting. We are confident that we can handle just about any technical challenge in Web Hosting. With DotMaster, you can feel comfort in knowing your web hosting provider has a strong track record of providing quality and reliability of web hosting service. This experience gives our customers the peace of mind that their websites are being managed by veteran professionals.

4. Risk Free!

At DotMaster, customer satisfaction is very important. We are so confident in our services that we offer everyone who joins a 90-day money-back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund, including our setup fees, if you cancel your account within 90 days of the activation of your account. No hassles, no delays, and no questions asked! Trust us, you won't be using it :) The only exceptions are domain name registration fees, which are non-refundable due to registry rules.